Sue, House Volunteer

For the past 5 years I have been an ASSIST house visitor a role which enables me to meet with and support clients living in ASSIST accommodation. Working with another volunteer I visit every 2-4 weeks. Visits are arranged in advance so that residents can be at home. The ‘meeting’ is very informal and usually involves a cup of tea and a chat. The purpose is to explore how everyone is, how the shared living arrangements are working and if there are any outstanding house maintenance issues. The residents are responsible for cleaning the communal areas of the house and putting out the weekly bins, and this is also something we check is happening. But beyond that we talk about a range of issues from everyday experience and interests to hopes and dreams of a better future. We also often talk about the British weather! Residents often stay in the house for several months so building up good relationships is an important part of the role. We are usually welcomed and these
visits are a pleasure to undertake.