Finding support in Sheffield

From 1 September 2026, ASSIST is temporarily closing referrals to our service, including online, telephone and in-person referrals. This means we are unable to accept new referrals for at least three months.

This difficult decision has been made so that we can continue providing high-quality casework and accommodation to the people already supported by ASSIST, while reducing pressure on our services and working towards a more sustainable number of people accessing our support.

If you are currently looking for support, please do not rely on ASSIST being able to provide accommodation, financial support or casework at this time. There are other organisations and services across Sheffield that may be able to help.

We have created the ASSIST Sheffield Signposting Guide below to help people find food, showers, emergency accommodation, warm spaces, mental health support and other essential services.

The Sanctuary

The Sanctuary, run by City of Sanctuary Sheffield, is a welcoming space on Chapel Walk offering support, connection, and refuge to all. It’s a place to find advice, information, meet people, and feel at home, regardless of your background.

Need Support?

07419 348 379 – For individuals seeking asylum 
07421 313 518 – For refugees

You can also find help through:

• Multi-Agency Drop-In – A resource providing advice and assistance for people seeking sanctuary in Sheffield.
• SPRING Project – Focused on helping refugees integrate, find opportunities, and build their futures.

For opening hours and more details, visit the City of Sanctuary Sheffield website.

New to Sheffield

New to Sheffield is a website that helps people who are new to the city find information, support, and advice services, all in one place. It provides a range of information about the resources available to people within the asylum process in Sheffield, including...

• legal advice
• financial support
• health and social care
• housing and accommodation
• places to spend time and meet people

Go to the New to Sheffield website to find out more

Right to Remain

The Right to Remain Toolkit is a free, step-by-step guide to the UK asylum and immigration system. It is designed to help people understand the legal process, their rights and their options, and can also be useful for people supporting someone through the asylum system.

The Toolkit covers different stages of the asylum and immigration process, with information about rights, procedures and possible actions. It also includes information in a number of languages and links to other resources.

Please remember: the Toolkit is an information resource and is not a substitute for independent legal advice. If you need advice about your individual case, you should seek advice from a qualified immigration or asylum lawyer or adviser.

You can also explore the Right to Remain Asylum Navigation Board, an interactive resource that helps people understand the different stages of the UK asylum system and think through possible problems and actions at each stage.

(image by Right to Remain)

A Migrant's Guide

The Migrant’s Guide app is an interactive, free mobile resource to support you through your journey in the UK. It's in 7 different languages and has information on national services, ongoing opportunities, as well as practical resources and materials to help you find the right support. The guide will continue to grow as new services, opportunities and resources are added.

(Guide and image credited to Praxis)